Provide your customers with top-notch support with our cost-effective customer service

Work with customer service experts

FlairsTech provides a vast pool of highly experienced and trained customer service experts to solve your customers’ issues and avoid repeated calls.

Stick to your budget

We have scalable teams with flexible engagement models that offer better value-for-money. We also have the infrastructure in place, which saves you a lot of upfront costs.

Support your customers anywhere, anytime

If you need to support customers in various locations and time zones, FlairsTech’s customer service is offered in six (6) languages: English, Arabic, French, Polish, Italian, and German. We can also provide support in any additional language upon request.

Monitor your agents’ performance

Keep track of the incoming call traffic and how well your agents respond to it, and so much more with our live dashboards.

Ensure a high level of customer satisfaction

Make sure your customers are getting the level of service they need. We provide regular reports keeping you up to date with all your customers’ feedback and the features/services they need.

Trust in our partnership

FlairsTech is ISO certified for information security and QA with an extensive portfolio of clients and a proven track record of supporting 70+ global organizations worldwide.

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We have a proven track record working with both B2B and B2C companies, providing dedicated delivery managers to ensure high satisfaction.

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Keep your customers happy and grow your business

Grow your business

Increase customers satisfaction, profitability, and referral rates by providing efficient and superior customer support services.

Save time & money

Save time spent on recruiting, hiring, and training resources as well as the overhead cost you spend on setting up and building the infrastructure.

Work with customer service experts

Work with experienced and highly-trained customer service agents and managers who understand your users’ needs, solve their issues promptly, and keep them satisfied.

Request a call

Set a meeting with one of our technical leads or project managers to assess your needs, share your challenges and discuss possible approaches.

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Work with highly experienced professionals and give your customers the service they need

FlairsTech provides you with complete customer support services:

We hire experienced customer service agents and provide them the needed training and the required tools to support your customers.

Our teams, led by a customer service manager, act as a part of your company, and work together to improve and optimize your business processes.

We help you avoid losing customers by regularly sharing their feedback to steer your business towards data-driven decision-making.

We provide expert quality control methods to make sure everything is going according to the plan

Receive comprehensive customer support services to improve your business

Flexible scalable teams

We quickly scale our teams up and down according to your business, seasonal, and budget needs.

Live Dashboard

Monitor your customer support team’s performance, service levels, number of calls received, CSAT levels, and any additional metrics you need to understand our performance better.

Regular reporting

Get daily, weekly, or monthly reporting according to your business requirements.

24/7 Support

We offer flexible 24/7 support to help you serve your customer base anywhere in the world, at any time.

Trust in our teams

We constantly ensure that our customer service agents are up to date with the latest technologies.

Our training includes:

  • Customer-specific training (product training)
  • Communication and negotiation skills
  • Soft skills
  • Security protocols
  • Technical training

Why FlairsTech

Why choose FlairsTech?

70+ worldwide rely daily on FlairsTech’s 800+ employees for superior Software Development and Customer Operations services, as well as innovative Business Solutions.

Why Choose FlairsTech?

Increase your results, improve your operations, and extend your in-house capabilities.

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We’re growing fast – be part of our family and our success!