Application Technical Support

Services

Retain Your Long-Term Happy Customers and Satisfied End-Users.

Our support specialists work as an extension of your company’s software support department providing an extended and/or continuous 24/7 support. FlairsTech qualified support team guarantees your clients’ satisfaction metrics through SLA reports and monitored KPIs.

Ultimate Successful Application Support

Experienced application tech support engineers with strong communication skills.

24/7 support during regular and off days.

Monitored and refined KPI reports and SLA (CSAT).

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Knowledge: Your software support team is the source of product innovation.

Eliminate Staffing Issues

Utilize a comprehensive set of tools covering all stages of application support and maintenance, configured and integrated with our clients’ tools.

Request a call

Scheduling a meeting with one of FlairsTech project managers and technical support experts to assess your needs, answer all your questions and help you choose the most suitable resources/services.

Schedule A Meeting

Training Focus

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Customer Specific Training
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Communication
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Soft Skills
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Security
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Technical Training

Upgrade your Software Support Experience with the Right Team

KPI Improvement

By monitoring progress and continuous business planning, there is room to improve your KPIs and user experience.

High Security Measures

We have placed effective security measures to ensure the safety of your data and information.

Training Center

With constant training, our talented technical engineers are up-to-date with current technological development.

Ticketing Systems

Our experts analyze and recommend the best ticketing system for your customers / integrate with your present ticketing system.

Business Hour Flexibility

Expose your business to the ultimate 24/7 support to your customers through flexible work schedules. We can cater to customers who are in every corner of the world.