Shared Support

Solutions

Ramping-Up has never been easier with our Shared Support

Enhance your shared support experience simply by analyzing your requirements and picking your package. No need to dedicate resources to get the best software support, by minimum training we’re able to be experts.

Introducing the Best Plug and Play Shared Support Model

Work with Experts

Understanding of customers’ requirements is guaranteed.

Acquire the Best Package

Improve your business work process by applying the best support model.

Increase Customer Satisfaction

Support Services play a vital part in your customer’s loyalty.

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Cost-Effective

You get the best bundle of excellent features and cost saving.

Ticketing System

We respond to requests with much less effort to increase efficiency.

KPI’s and SLA

We provide service, quality, agents and value KPI’s for ensuring full-service evaluation.

Request a call

Scheduling a meeting with one of FlairsTech project managers and technical support experts to assess your needs, answer all your questions and help you choose the most suitable solution.

Schedule A Meeting

Support Training Center

We focus on training our people to be ready to offer you shared support in excellence through our in-house training center.

Business Writing Training

Critical Thinking

Conflict Resolution

Communication Skills

IT Security Training

Customer Service

Agent is able to provide basic support and troubleshooting.

Application Technical Support

Application Support

Contact Us
  • Up to 4 Hours First Response Time (Ticketing System)
  • Phone Support
  • E-mail Support
  • Remote Desktop
  • 20 Number of Requests/Month
  • Monthly Reports
  • Send Survey

Schedule A Meeting

Get to know more about the dedicated customer service and application support delivery models, in addition to the customized shifts (8 Hours/5 days a week).

Schedule A Meeting