A Story of Talent and Excellence

FlairsTech has grown rapidly into an international IT and Software Services company with over 1200 employees in five (5) offices on three (3) continents supporting thousands of projects in North America, Europe, the Middle East, and Africa. Over 70 global organizations rely on us daily for our Software Development, BPO/ Customer Operations, B2C and B2B Support services, Customer Experience, Customer Success Management, and our innovative Business Solutions.

We owe our rapid expansion to the confidence our customers show in us. In a true partnership, we extend their internal capabilities and skills, improve their processes and outcomes, and increase their productivity. We act as their business solution architects, software development department, testing and certification specialists, and customer service agents.

Meet the team It’s all about the people

They are our not-so-secret formula for success. Talented and dedicated, whatever their area of specialization, they find solutions with our customers and inspire their colleagues, over and over. Meet some of them below.

Meet our management team!

We are bound by our values

The values we hold as a company also resonate with each of us individually. They drive and guide us as we work together to deliver the IT and software services that enable our customers to succeed. They shape our culture and inspire us to go the extra mile constantly.


We not only excel at performing required tasks but also  add creativity to all our projects. We enthusiastically deliver innovation.


It’s all about the people. We engage and develop the most dedicated talent. We persevere to deliver the highest outcomes. Integrity is the foundation we build on.


We work hard to exceed expectations. We are responsive and flexible to help our customers achieve their business objectives.

Leverage our expertise

Our people aren’t just naturally talented; they have specialized know-how and deep experience to add to that of your in-house teams:

A case in point: mergers and acquisitions

Our team of M&A experts understands that joining your company with another is complex and time-sensitive. They’ve been there, and they’ve done that – often.

They know all about system integration and migration, including emails, documents, proprietary information, intellectual property, and data. They’ve helped multiple organizations acquire, improve, integrate, and revamp software and customer operations. They’ve developed systems that enhance collaboration between dispersed teams to make sure the new team gets up to speed quickly. They’re pros at asset and cost optimization, not to mention planning. Above all, their experience has taught them that flexibility is key.

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Set a meeting with one of our technical leads or project managers to assess your needs, share your challenges and discuss possible approaches.

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Rely on our innovation and pursuit of excellence

Turning experience into excellence takes more than hard work. Our strong culture of innovation drives us to constantly adapt, move forward, and be better. We challenge our teams to find new solutions, introduce new technologies, methodologies, and processes so we can deliver extraordinary results for our customers.

To exceed our customers’ expectations, we organize our teams around their projects. New expertise is added to the group as and when needed, brought up to speed by existing members, who can convey not only details of the project, but also insights on the customer. Working from our five offices in Egypt, Canada, and Poland, our people work cohesively to deliver efficiently and effectively.

Innovation and Excellence are also a question of staying ahead of the curve. Our 200+ software developers and our 300+ customer operations people necessarily keep up with the latest technologies, techniques, and best practices to determine those that will work best for your reality. Their certifications, some listed below, demonstrate their commitment.

  • Project Management Professional (PMI-PMP)
  • MS-100 Microsoft 365 Identity and Services
  • Microsoft 365 Certified: Enterprise Administrator Expert
  • Microsoft 365 Certified: Teams Administrator Associate
  • Microsoft Certified Solutions Expert: Cloud Platform and Infrastructure
  • Microsoft Certified Solutions Associate: Windows Server
  • Project Management Professional (PMI-PMP)
  • Certified Scrum Master (CSM) – Scrum Alliance
  • Agile in the Program Management Office (PMI)
  • Certified Scrum Master (CSM) – Scrum Alliance

Our commitment to excellence and security are recognized by our ISO certifications:

  • ISO 9001:2015 certification for Quality Management System (QMS)
  • ISO 27001:2016 certification for Information Security Management System (ISMS)
Why FlairsTech

Why choose FlairsTech?

You need to work with the right people that can help you grow your business, save you time, and allow you to contain costs. It’s a partnership. Click here to learn how we partner with you.

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