
Driving Client Retention Through Seamless Technical Support and Success Collaboration
The client is a provider of web analytics and lead tracking solutions designed to help businesses identify, monitor,...

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Human at heart, powered by AI to refine the face of your business.
A look at the impact organizations experience with a strategic application technical support partner.
98%
CSAT Score
97%
SLA Success Rate
95%
Quality Score powered by AI.
<20
Minutes FTR Rate
AI-Powered
Capabilities
Businesses known for strong technical support oftentimes enjoy a better reputation in their market and choosing FlairsTech ensures your business will:
We improve your customers’ satisfaction with 24/7, customer-centric support.
We stay ahead of the curve by utilizing only the latest technologies and practices in technical support services.
We provide cost-efficient solutions through optimized resource management.
We ensure the highest level of support quality with AI-powered monitoring technologies.
Over 150,000 Managed Services Providers worldwide, and yet clients consistently return to the same partner when the experience delivers real value.
98%
Satisfied Customers
98% of our clients were so satisfied they started consequent projects with us.
1000+
Certified Professionals
Certified experts native in over six language.
5
Delivery Centers
No matter where you are, we're close to home.



A series of proprietary AI helpers that power our managed services, enhancing teams’ performance and multiplying outcomes. The custom-made orchestration of AI assistants works hand-in-hand with human talent, helping you exceed industry benchmarks.
Explore recent triumphs where we helped customers streamline operations, enhance user experiences, and scale with confidence.





Technical support by native speakers in six languages, available across all time zones.
24/7 Global Support
Soporte Global 24/7
Support Mondial 24/7
Here’s what your journey looks like.
We begin with a free strategy session to understand your needs and priorities.
Your goals are evaluated through structured, evidence-based methods.
We design tailored recommendations backed by proven industry practices.
We deliver, monitor, and refine operations to meet and exceed KPIs.
Different plans or models that define how customers are charged for services based on their needs and usage.
A fixed scope, clear timeline, and defined deliverables. You know exactly what you’ll get and when, making it ideal for well-framed initiatives with a clear beginning and end.


Healthcare
We help healthcare businesses aid their patients better with optimized operations.


Leisure & Hospitality
We help leisure and hospitality businesses delight their guests with seamless experiences and efficient operations.


Warehouse & Supply Chain Management
We help warehouse and supply chain businesses operate more efficiently with streamlined processes and smarter logistics.


Enterprise Software
We help enterprises run more efficiently with software that streamlines operations, improves visibility, and drives smarter decision-making.
They left a word for you.
Our Technical Support Service Playbook integrates time-tested best practices and proven strategies to achieve excellence in support management.

Through an early assessment built into the onboarding process, you gain a clear support plan that outlines how user issues will be handled, how their satisfaction will be not only maintained but also boosted, and how disruptions will be prevented throughout your system’s lifecycle.
We offer tailored support models that fit your business needs.
We possess a huge pool of certified top business technical support talent.

With decades of combined experience, our specialists across regions are well-prepared for any challenge you may be facing
100+
Partners
100+ organizations worldwide trust us.
24/7
Support Center
Available all year round to accommodate all time zones.
5+ Years
Average Customer Tenure
A reflection of our commitment to excellence.

Without fail, AIMY.QA, a proprietary quality monitoring AI helper, zeros in on customer interactions through phones, emails, chats, etc., picking up and analyzing every sentiment. With 3× the audits, every interaction is tracked with precision, so compliance and consistency always meet your targets.
An air tight proactive approach that ensures maximized satisfaction.

We have a proven track record working with both B2B and B2C companies, providing dedicated delivery managers to ensure high satisfaction
Globaler Support 24/7
Supporto Globale 24/7
دعم عالمي 24/7
You focus on the results; we focus on delivering them. Pricing aligns with measurable impact, giving you a model built around performance, not guesswork.
Gain a long-term extension of your team that aligns with your goals, learns your product deeply, adapts as you grow, and delivers ongoing value, without the overhead of hiring or training.
A flexible blend that adapts to changing needs. It combines the predictability of project work with the accountability of outcome-driven goals, perfect when your requirements evolve but success still needs a clear target.