About the client:
The client is a leading public-sector banking institution in the Middle East that oversees all private-sector banks and safeguards the rights of their customers. The institution ensures the stability of the monetary and banking system within the framework of the general economic policy.
Challenges:
The institution joined forces with FlairsTech to build a scalable in-house employee portal, improving communication and collaboration within the organization, and reducing manual work. The challenges FlairsTech’s solutions addressed include the following:
- Heavy, manual day-to-day processes by users/employees.
- Outdated communication systems that did not allow news, updates, documents and/ or files sharing.
Solutions:
FlairsTech implemented the following solutions:
- Sharepoint 2019 with an Active Directory integration.
- A workflow scheme to automate all offline communications and file sharing.
- A scalable infrastructure topology with a Disaster Recovery strategy.
Impact:
The solutions FlairsTech implemented achieved the following results:
- Enhanced communication efficiency and data sharing among 5000+ employees with unbound scaling opportunities, enabling news, forms, updates, …etc.
- Enhanced data security and customized access control, securing important information against hardware failures or human errors.
- Reduced manual work, saving valuable time towards core business tasks.
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