The client is a dental SaaS provider that relies on a desktop-based application. 

Challenges:

To boost accessibility and scalability while remaining reliable for current users, the client needed a solution to transform their desktop-based system into a modern, cloud-ready one. The project focused on enhancing accessibility, efficiency, and scalability while maintaining service continuity. Some of the challenges include:

• Limited Remote Access: The desktop-only environment with limited remote access and mobility restricted how doctors and patients could interact with the system.
• Manual License Management: Manual license and sub-product management created operational inefficiencies. There was no centralized system that existed to manage licenses and sub-product availability.
• Lack of Mobility: Doctors could not track daily operations or schedules on the go.
• Obsolete Patient Portal: Patients lacked a user and mobile-friendly direct access to their medical data or payment options.
• Scalability and Performance Issues: The legacy application faced performance bottlenecks and scalability issues, limiting future growth potential.
• Limited Data Access: Data accessibility was restricted because the client refused to provide or migrate the data to a web-based solution.

Solutions:

Some of the solutions FlairsTech implemented included the following:

• Rails Licensing Server: We implemented automated and centralized license management to reduce manual work and errors.
• NestJS Backend with Three APIs: Securely accessed on-premises data via completely secure SSH with a rotating password generation, paving the way for cloud-readiness.
• Mobile App (iOS & Android): This empowered doctors to remotely track and update schedules and patient information.
• React-Based Patient Portal: Provided patients with user-friendly access to medical records and integrated payment functionalities.
• Performance Optimization: Addressed desktop-app bottlenecks and boosted response times and system stability.
• Scalability Roadmap: Planned a seamless migration from desktop-based to fully web-based operations.
• Comprehensive CI/CD Pipeline: Implemented a comprehensive CI/CD pipeline across all servers and frontend solutions for both staging and production environments.

Impact:

These solutions resulted in several achievements, including the following:

• 100% Increase in Remote Access: Doctors and patients can now engage with the system from anywhere.
• 80% Lift in License Management Efficiency: Automated licensing was reduced in licenses and sub-products management overhead through an automated solution.
• 90% Faster API Response Times: Streamlined queries and resource handling improved performance.
• 60% Rise in Doctor Productivity: Real-time mobile access transformed daily task management.
• 80% Growth in Patient Engagement: The portal delivered self-service access to data and payments.
• Scalable Future: The modular, API-driven architecture supported a smooth transition to a fully web-based, cloud-ready solution.
• 100% CI/CD pipeline: Offered a complete automated deployment solution to all servers.

This transformation modernized the client’s infrastructure, improving overall accessibility and laying the groundwork for continued innovation. It also provided a clear pathway to cloud migration while delivering immediate benefits through improved accessibility, automated operations, and enhanced user experience. The modular, API-driven structure ensures scalability and positions the platform for future growth.