- Services
- Customer Experience Services
- Customer Service
Customer Service
Provide your customers with top-notch support with our cost-effective customer service BPO
Scalable Customer Service
Work With Certified Customer Support Experts
FlairsTech provides a vast pool of highly experienced and trained customer support experts to address your customers’ pain points and avoid repeated calls. With Flairstech, low-quality, churn-inducing customer service outsourcing is a thing of the past.
Support Your Customers Anywhere, Anytime
Suppose your customers are scattered across various locations and time zones. In that case, FlairsTech currently offers customer support in six different (6) languages. We can also provide support in any additional language upon request.
Ensure a High Level of Customer Satisfaction
Reducing voluntary churn when choosing your customer service BPO partner is an absolute necessity. At Flairstech, we ensure your customers get the customer support they deserve. Additionally, we tend to go out of our way and provide you with dynamic data reports that keep you up to date with your customer’s feedback and the features/ services required to enhance their overall experience.
Stick To Your Budget
We have scalable teams with flexible engagement models that offer better value for money. We also have a robust infrastructure, making your customer service outsourcing journey as cost-efficient and economical as possible.
Keep Your Customers Happy and Upscale Your Business
Keep your customers happy with our scalable customer service. Working with FlairsTech can result in:
Growing your business
Increase customer satisfaction, profitability, and referral rates while reducing voluntary and involuntary churn rates by providing efficient and superior customer support services.
Saving time and money
Time spent on recruiting, hiring, and training talents and reduce overhead costs spent on setting up and building functional infrastructures.
Working With Customer Support Experts
Work with experienced and highly-trained customer service agents and managers who understand your users’ needs, solve their issues promptly, and retain them effectively.
Differentiators That Move the Needle.
Over 150,000 Managed Services Providers worldwide, and yet clients consistently return to the same partner when the experience delivers real value.
98%
Satisfied Customers
98% of our clients were so satisfied they started consequent projects with us.
1000+
Certified Professionals
Certified experts native in over six language.
5
Delivery Centers
No matter where you are, we're close to home.
100+
Partners
100+ organizations worldwide trust us.
24/7
Support Center
Available all year round to accommodate all time zones.
5+ Years
Average Customer Tenure
A reflection of our commitment to excellence.
Work With Highly Experienced Professionals and Give Your Customers the Service They Need
When you opt for Flairstech as your chosen customer service BPO, you can expect to have highly trained and filtered customer service agents with all the tools and knowledge to support your client base flawlessly.
Our teams, led by trained and experienced customer service managers, act as an inseparable part of your company and work to improve and optimize your overall business processes.
We help you significantly reduce churn rates by consistently sharing client feedback and providing suggestion reports, steering your business toward data-driven decision-making.
We provide expert quality control methods to ensure everything goes according to the plan.
Receive Comprehensive Customer Service BPO Services To Improve Your Business Offerings
Flexible and Scalable Customer Support Teams
We quickly scale our teams up and down according to your current business needs, regardless of seasonal demand surges and budget shortages.
Regular Reporting
Get daily, weekly, or monthly reporting according to your business requirements.
Live Dashboard
Monitor your customer support team’s performance, service levels, number of calls received, CSAT levels, and any additional metrics you need to measure our performance.
24/7 Support
We offer flexible 24/7 support to help you serve your customer base anywhere in the world, anytime.
Book a free consultation and speak to one of our experts today!
We have a proven track record working with both B2B and B2C companies, providing dedicated delivery managers to ensure high satisfaction.
Languages We Support
Mobile application services by native speakers in six languages, available across all time zones.
English
24/7 Global Support
Spanish
Soporte Global 24/7
French
Support Mondial 24/7
German
Globaler Support 24/7
Italian
Supporto Globale 24/7
Arabic
دعم عالمي 24/7
Starting With FlairsTech
Here’s what your journey looks like.
Strategy
We begin with a free strategy session to understand your needs and priorities.
Assessment
Your goals are evaluated through structured, evidence-based methods.
Solution
We design tailored recommendations backed by proven industry practices.
Execution
We deliver, monitor, and refine operations to meet and exceed KPIs.
Pricing and Engagement Models
Different plans or models that define how customers are charged for services based on their needs and usage.
Project Based
A fixed scope, clear timeline, and defined deliverables. You know exactly what you’ll get and when, making it ideal for well-framed initiatives with a clear beginning and end.
Outcome Based
You focus on the results; we focus on delivering them. Pricing aligns with measurable impact, giving you a model built around performance, not guesswork.
Dedicated Team
Gain a long-term extension of your team that aligns with your goals, learns your product deeply, adapts as you grow, and delivers ongoing value, without the overhead of hiring or training.
Mixed and Customizable
A flexible blend that adapts to changing needs. It combines the predictability of project work with the accountability of outcome-driven goals, perfect when your requirements evolve but success still needs a clear target.
Areas where our AI-Powered Managed Services really shine.
All industries
Travel
Improving travel platforms with seamless operations and personalized user experiences with real-time analytics.
Hospitality
We help hospitality businesses delight their guests with seamless experiences and efficient operations.
Telecommunication
Helping telecom providers with their operations and projects to deliver smoother customer experiences.
Healthcare
We help healthcare businesses aid their patients better with more personalization.
Automotive
Supporting automotive businesses with connected systems, efficient service operations, and data-driven customer support.
Logistics
Improving enterprises to keep services working efficiently and maximize profitability.