Amr Fahmy2022-10-12

Outsourcing, first introduced as a business strategy in 1989, is the process when a company hires a service provider to handle operations that the company's internal employees typically perform. This includes many services such as customer service, app & technical...

Amr Fahmy2022-07-26

Answer these 6 questions to choose the right Business Process Outsourcing (BPO) partner to successfully run your Customer Operations.  Many companies often choose to leverage Business Process Outsourcing BPO in operations such as Customer Service BPO, App and Technical Support,...