FlairsTech Builds a High-Availability Intranet in Under 6 Months for a Regional Financial Regulator

About the client

The client is a leading financial regulator in the MENA region. In a heavily regulated sector, the client plays a key role in ensuring the stability of the banking and monetary system for one of the region’s biggest countries.

Challenges

They wanted to modernize their operations and streamline internal processes with a secure, self-managed intranet solution.

• Remote Access Barriers: A strict lockdown environment made it difficult for staff to access information and collaborate, increasing pressure to fast-track digital transformation.
• Security Constraints: Any solution had to be on-premises and fully controlled by the client due to the compliance requirements.
• Manual Workload: A high volume of repetitive administrative tasks that needed automation to save time and reduce the risk of error.
• Disaster Recovery Requirements: They needed a high-availability setup between HQ and Disaster Recovery to ensure continuity.
• Customization Needs: Demand for a customized intranet that could support internal workflows and employee self-service in a way that matched their structure and policies.

Solution

We delivered a secure, fully on-premises intranet platform designed around their operations and compliance requirements.

• Tailored Intranet Portal: Built a custom intranet portal with employee-centric modules so staff could easily access information, services, and tools in one place.
• Infrastructure Setup: Designed a SharePoint Farm Topology from scratch with full Active Directory integration to ensure secure access and proper user management.
• High Availability Architecture: Ensured high availability between HQ and DR using VMware and SQL Server clustering (Active-Active) so critical services remain active even during failures.
• Business Process Automation: Developed business automation workflows and custom features (internal announcements, banners, quick links, calendars).
• Knowledge Transfer: Conducted training sessions for admins and key stakeholders so they can independently manage the intranet.
• Support & Maintenance: Ongoing technical support and issue resolution to maintain stability and address issues proactively.
• Performance & Resilience Testing: Performed stress and failover testing to validate performance under load and ensure everything worked as intended.

Impact

What our 6-month transformation efforts achieved for the client.

• Paperless Operations: 100% reduction in paper-based HR processes, replaced with automated SharePoint workflows.
• System Uptime: 99.9% uptime achieved through HA configuration, ensuring staff can reliably access the intranet whenever needed.
• Faster Internal Operations: 80% faster execution of internal announcements and administrative tasks.
• Empowered Departments: Enabled self-service content management for all departments, reducing IT dependency.
• Quick Delivery: Delivered a secure, scalable, and fully compliant intranet platform in under 6 months.